AI Support Chat Pro — support tickets, live chat & AI answers

Small to Medium Companies

Everything a small support team needs

No bloated enterprise suite. Just the tools that get tickets answered and customers happy.

AI answers first

Customers get instant, accurate answers around the clock. The assistant resolves routine questions and hands off to your team with the full conversation when a human is needed.

Triage in seconds

Every conversation lands in one calm inbox. Set status, priority, and category, and assign an operator without leaving the ticket.

Your team, your brand

Add operators with names and avatars, show your company logo, and match the widget color and placement to your site.

Install your way

Three ways to go live: a WordPress plugin, one JavaScript snippet, or a no-script HTML button — plus your choice of widget color and placement.

Customer portal & catalog

Give customers a personal space to track tickets, read posts, comment, and browse a searchable help catalog.

Honest, clear plans

Free is 1 site and 1 operator, Starter is 3 and 3, and Pro is unlimited on both. Simple monthly pricing on Stripe or PayPal.

Install your way

One widget, three ways to add it.

No platform lock-in. Choose whichever fits how your site is built — every option honors your color, placement, and greeting settings.

WordPress plugin

Upload one plugin zip in wp-admin and the chat widget is live — no code to paste, no theme edits.

JavaScript snippet

Paste one small snippet before </body> and choose your color, placement, and greeting.

HTML button (no script)

Need zero JavaScript? Drop in a self-contained HTML button that opens the chat — perfect for strict footers and forums.

Get In The Know

How it works

Up and running in three steps.

1

Pick your install

Use the WordPress plugin, paste the JavaScript snippet, or drop in the no-script HTML button — then choose colors, placement, and greeting.

2

The AI answers first

The assistant greets every visitor, answers routine questions instantly, and is available around the clock.

3

Your team steps in

The AI escalates with the full transcript whenever a question needs account access or a human touch.

4

Resolve in the inbox

Reply, assign, and close tickets from one dashboard — with every message in a single thread.

Operator desk

Your team's whole day, in one desk.

New tickets are routed to the operator with the lightest queue, then handled from start to finish without leaving the desk.

Assigned automatically. Every new ticket and chat lands in the right operator's "My tickets" list.
Triage in one click. Set status, priority, and category without opening another screen.
Reply with full context. The whole conversation — including what the AI already handled — is in one thread.
Internal notes. Leave team-only notes right on a ticket so nothing gets lost in a side channel.
Close, reassign, or delete in bulk. Tidy the backlog with the "With selected…" actions.

Operator desk / My tickets

4 open 2 waiting 38 resolved

Billing address update

Maya Chen · Open

Export is missing data

Jon Bell · Waiting

Where is my API key

Liam Okafor · Pending

#8F2A1C · Assigned to you

Can’t update my billing address

Billing · Priority: High · Maya Chen

Open

MC

I moved offices last week and the billing address keeps reverting after I click save.

I found the issue — I’ll update it now and confirm here.

Reply to Maya…

Send reply Internal note Close ticket

Signup For Free Now

Simple, honest pricing

Pick a plan that fits your team. No hidden fees.

Free

$0 / month

For small teams getting started.

1 Operator
1 Site
Unlimited Tickets
Affiliate Program
Company Branding / Colors
Custom Welcome Greetings
Suggested Widget Questions

Start free

Learn about our chat widget

The chat widget was placed a little higher up than most live support widgets out there. This is because MOST sites run a Back to Top icon in the bottom right so we wanted to ensure our customers did not have to deal with trying to figure out how to move it up on their own.

The widget is customizable to your liking with your own color scheme, light/dark/auto mode, your own avatar, ai assistant on/off and more.

Get Started

FAQ

Frequently asked questions

How much does AISupportChat.pro cost?

Free is 1 site and 1 operator, Starter is $5/month for 3 sites and 3 operators, and Pro is $9/month for unlimited sites and operators. Every plan includes unlimited tickets, the AI-first chat widget, and the customer portal.

How do I put the chat widget on my website?

Three ways: install the WordPress plugin, paste one JavaScript snippet before </body>, or drop in the no-script HTML button. Each site gets its own widget color, avatar and placement.

Does the AI assistant replace my support team?

No. The AI answers routine questions around the clock, then hands off to your team with the full transcript whenever a question needs account access or a human touch.

Can customers track their own tickets?

Yes — every customer gets a portal where they can submit tickets, follow replies, write their own knowledge base articles, and browse the help catalog.

Can I brand the widget with my own colors and avatar?

Yes. Widget color, placement, avatar and greeting are configurable per domain, so each of your sites can look exactly like your brand.

Is there really a free plan?

Yes. The Free plan is $0 forever with 1 site and 1 operator, unlimited tickets. Upgrade at any time to get more operators, more sites and even the AI Answer First Assistant.

From the blog